FAQ
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Select where to pick up your order at checkout. Keep in mind ordering opens every Monday for the pickup location scheduled for the upcoming weekend ONLY.
You can pick up your order at anytime during pop-up hours or North Loop pickup hours and do not need to request a specific pick up time.
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Check your spam folder first. If you still did not receive an order confirmation email, please message us on Instagram.
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You’ll receive additional pickup details in your confirmation email after placing an order. Most importantly, be sure follow directions about letting us know when you’ve arrived so we can run your order out to you!
Please note that although the checkout option says “Store Pickup”, this is a local curbside pickup option without a storefront.
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If you do not pickup during pop-up or North Loop pickup hours, your cookies will be available for others to purchase. We’ll do our best to accommodate requests to reschedule your pickup, but keep in mind the bake date remains your originally scheduled pickup date.
Message us via Instagram or our Contact Us page if you need to reschedule your pickup for another time.
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Yes! We’re happy to package items in your order separately if there is an allergy concern. Message us on Instagram or on our Contact Us page and we can accommodate.
We are not an allergy-free kitchen, so we don’t recommend our treats for those with severe sensitivities or allergies. However, we’re always working to create options for everyone, and we occasionally offer gluten-free / nut-free items!
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Orders can be canceled up to 24 hours prior to your selected pickup day by messaging us on Instagram or our Contact Us page.
Orders canceled within 24 hours of your selected pickup day are non-refundable.
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We love doing pop-ups, local markets, and other collaborations/partnerships around the Minneapolis area. If you’re interested in having us for these events, please message us via Instagram or our Contact Us page.
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The Cottage Food Law allows for individuals to make and sell certain foods and canned goods in Minnesota without a state license. Many of the vendors at local markets and pop-ups are Cottage Food Producers!
Doubles Cookies LLC is a registered MN Cottage Food Producer: #20247112